Privacy Policy

Last Updated: 12 August 2026

Basu Impex respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we may collect, how we use it and the choices available to you.

Information We Collect

When you place an order, contact us or use certain features of our website, we may collect information such as:

Name

Mobile number

Email address

Billing address

Shipping address

Order details

Payment status

Customer communications

We collect only information reasonably required to provide our services.

How We Use Your Information

Your information may be used to:

Process and fulfil orders

Arrange delivery

Process payments

Communicate regarding orders

Respond to enquiries

Provide customer support

Handle returns, refunds and replacements

Improve our website and services

Prevent fraudulent or unauthorised activity

Comply with applicable legal requirements

Payment Information

Payments may be processed through third-party payment gateways.

Where applicable, payment information is handled directly by the relevant payment service provider according to its own security and privacy practices.

Basu Impex does not intentionally retain complete debit-card or credit-card information.

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use the website.

Cookies may help us:

Remember preferences

Maintain website functionality

Understand website traffic

Improve user experience

You may be able to manage cookies through your browser settings.

Sharing of Information

We may share necessary information with trusted service providers where required to operate our business, including:

Payment service providers

Courier and logistics companies

Website and hosting providers

Technical and service providers

Government or legal authorities where required by law

We do not sell your personal information to third parties.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Communications

We may contact you regarding:

Your orders

Delivery

Payments

Returns or refunds

Customer support enquiries

Important service-related information

Where applicable, promotional communications will be handled in accordance with applicable requirements.

Third-Party Websites

Our website may contain links to third-party websites or services.

Basu Impex is not responsible for the privacy practices or content of external websites. We recommend reviewing their respective privacy policies.

Children’s Privacy

Our website is not specifically directed towards children. We do not knowingly request unnecessary personal information from children.

Your Information

You may contact us to request information regarding the personal information we hold about you, subject to applicable law and reasonable verification requirements.

You may also request correction of inaccurate information where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

For privacy-related questions or requests:

Basu Impex
Pampore, Jammu & Kashmir, India
Email: info@basuimpex.com
Phone: +91 99068 77116

Privacy Policy

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